Get more info. If you need assistance with any such thing to complete along with your mobile, please have a review of our FAQs
We’re right right here for you personally with help and info while our Phone Shops are closed
Develop your family are maintaining safe and well over these times that are uncertain. Now, more than ever before, we all know that residing in touch together with your family members additionally the world that is outside very important.
While our Phone Shops are temporarily closed, right right here’s some information and links to assist you stay informed and linked.
Keep in mind that Tesco shops are nevertheless open us all safe for you to get essentials, with social distancing in place to keep.
National advice This week you’ll have received a text from UK_Gov. It was a genuine message from the us government. Please be conscious that unfortunately, scammers may you will need to imitate these communications. Neither we, nor the us government would ever request you to provide all of your details that are personal these texts.
Get the maximum benefit as much as date Government Covid-19 information, such as the guidance that is latest on the best way to protect your self among others.
No information prices for NHS sites You won’t consume information whenever any NHS is visited by you web sites on your own phone, such as for example NHS UK, NHS Scotland, NHS Northern Ireland and NHS Wales, as we’ve made all of them free for you yourself to see. This means you won’t go into important computer data allowance or bundle, nor are you charged standard rates for making use of information.
Remaining safe and well
Your health that is mental and. We now have challenging times ahead. Psychological state British has advice that is helpful how exactly to cope when you’ve got to keep in the home and just how to speak with your kids in regards to the situation.
Ensure you will get your phone. None of us desire to lose our phone at time when keeping in contact is really so essential. When you have a smartphone you’ll be able to turn on ‘Find our Phone’. Our unit guides will reveal just how.
Maintaining in contact
Apps that will help you stay static in touch. You’ll video call in groups or one-to-one using apps like WhatsApp and talk to them on messaging apps like Facebook Messenger. Every one of these apps will consume information, so keep in mind it is possible to hook up to Wi-Fi.
Recommendations on making use of less information
- You should use Wi-Fi at home if you have it
- Just how to utilize less information in your iPhone or Android os phone
|Assistance with your mobile account|
As our Phone Shops are closed government that is following, please always check our top FAQs for assistance on handling your account
Concerned about spending your bill? On 4455 from your Tesco Mobile phone or 0345 301 4455 from another phone if you’re worried about anything to do with your account or you need to talk to us, you can call us.
Look at the system towards you We share O2’s community. Check out the live status checker, updated on the hour, every hour.
Quantity transfer check out Switching
Quick help if you’re on pay as you get
To test balance:
- Install our application
- Text BALANCE at no cost to 2112
- Phone 282 at no cost
- Phone 4444 100% free
You can top-up online, within our software, or by calling 282. The easiest way to top-up somebody else’s phone for them is online by choosing the ‘New individual’ button after which after the guidelines.
Put in a Rocket Pack or bundle during my Account or by calling 282.
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Qui ck assistance if you’re on pay monthly
|You will see your bill and usage and any additional fees in our application or perhaps in my own Account.
To obtain additional information or mins, get on My Account or call 4488. You may include more data inside our application.
If you want to include or improve your security buffer, get on our software, My Account or call 4488.